Shipping & Delivery

Shipping & Delivery

Dupreez&Companion ships within South Africa and to selected international destinations shown at checkout.

Standard shipping is free within South Africa for the Portable 6-Claw Pet Poop Scooper.

South Africa delivery estimate

Estimated delivery for the Portable 6-Claw Pet Poop Scooper is 5–8 business days.

International shipping

Selected international destinations are available at checkout. International shipping is currently charged at the rate shown during checkout, and delivery times vary by destination and carrier.

International orders may be subject to customs duties, taxes or import charges imposed by the destination country. Where these are not collected at checkout, they may be payable by the recipient.

Delivery timing

Delivery estimates can be affected by fulfilment processing, carrier delays, public holidays, remote-area delivery, customs, incorrect address details or other circumstances outside our reasonable control.

Tracking

When tracking is available, tracking information will be shared after dispatch. Tracking may take a short time to begin updating after the carrier receives the parcel.

Address accuracy

Please check your delivery address carefully before completing checkout. If you notice an error, contact us as soon as possible before fulfilment begins.

Delivery issues

If a shipment appears significantly delayed, lost or damaged in transit, contact us with your order number so we can investigate.