Terms of Service

Terms of Service

These Terms of Service apply when you use Dupreez&Companion or place an order through dupreezcompanion.store.

Products and information

We aim to describe products, prices, availability and delivery information accurately. Product appearance can vary slightly because of screen settings, photography and normal manufacturing variation.

Orders and payment

Orders are subject to acceptance and successful payment. We may contact you if information is incomplete, an item becomes unavailable, or an obvious pricing or listing error affects the order. Any cancellation or refund will be handled in accordance with applicable law and our Returns & Refunds policy.

Shipping

Shipping availability, charges and estimated timeframes are described on our Shipping & Delivery page and at checkout.

Returns and consumer rights

Returns and refunds are handled according to our Returns & Refunds page and applicable consumer protection law. Nothing in these terms is intended to exclude rights or remedies that cannot legally be excluded.

Third-party services

We use third-party services, including Shopify, payment providers, suppliers, fulfilment partners and carriers, to operate the store and process orders. Their services may be subject to their own terms and policies.

Website use

You may not misuse the website, interfere with its operation, attempt unauthorised access, or use it for unlawful or fraudulent purposes.

Contact

Questions about these terms can be sent to dupreezcompanions@gmail.com.